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The customer will be deemed to accept
these terms of business and conditions of sale when instructions are
given by the customer to proceed.
Terms of Business:
To place an order with us we require a 25% deposit, with the
balance payable on collection or if delivered to you, on a pro-forma
invoice prior to despatch.
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Payment:
Payment can be made by UK issued Credit or Debit card, cheque, bankers draft or bank transfer. Cheques should be
made payable to Inwood (Cymru) Ltd.
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Delivery times:
Any specified period for delivery shall be deemed
to commence once all details of the order and payment have been finalized.
We can accept no responsibility for any delays caused by circumstances which are beyond the control of the company i.e. fires, strikes etc.Time shall not be deemed to be of the
essence of the contract. Please contact us for current lead times.
All lead times are supplied as guidance only and are therefore only approximate.
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Receipt of goods:
Risk or damage to or loss of any goods shall pass to the Purchaser once
the same have been delivered to the Purchaser’s premises. Legal title
to the products shall not pass to the Purchaser until the Company has
received payment in full.
The purchaser should make arrangements to receive the goods on the day
arranged for delivery. The goods must be signed for on receipt and will
be deemed to be acceptance of the goods having arrived in good
condition.
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Ordering:
The size and design of the gates/garage doors is at the discretion of the customer and the customer shall provide accurate dimensions and a description of the site for which the gates/garage doors are to be made.
Specifications:
All sizes and measurements on this website are nominal.
We operate a policy of continuous improvement of our products, and we
reserve the right to change the specification of our products without
prior notification to the Purchaser if such change relates to an upgrade
in the specification. The Purchaser will bear no extra cost for any
change to the specification.
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Whilst every effort is made in the selection of timber used, and
we are very proud of our products, unfortunately we cannot accept
any responsibility for small defects in timber which occur after the
products have left the workshop due to the natural movement of timber.
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Gates and garage doors are supplied ready for final decoration. Customers should apply at least 3 coats of a finish of their choice prior to installation or immediately after. Failure to do so may result in damage to the timber, which we will not be held responsible for.
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Gate posts - Some air cracks, shakes and splits may appear in timber gateposts after installation ( and treatment by the customer). This is normal due to the natural movement of timber.
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We will not accept responsibility for the twisting of gates where automation is fitted.
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We cannot accept responsibility for any damage caused to the gates/garage doors through improper use or fitting.
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Returns:
Any faults or complaints will only be assessed when the goods are returned suitably packaged to our workshops for inspection. If the fault or complaint is accepted then the goods will be replaced and any carriage costs reimbursed.
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All goods remain the property of Inwood until paid for in full.
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All costings supplied by us are valid for 30 days & include VAT charged at 17.5%. We reserve the right to amend the VAT element should there be any change in the rate.
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E&OE
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These terms and conditions do not affect your statutory rights. |
